Services
The Art of Cold Calling Appointment Setting
Brings together companies and potential clients in a professional manner. Thanks to our years of experience we’re in an ideal situation to make qualified appointments for your enterprise. We give you the appointment, your employee gets a genuinely interested potential client to try and sell your product / service. We offer this service in Dutch, French, English and Spanish.
The Art of Cold Calling Training & Coaching
Trains and coaches commercial employees in both external and inner skills. External skills are communication and listening skills, creating effective calling scripts, having effective conversations, dealing with appointments in a professional manner. Inner skills we categorise empathy, social skills and optimism. On the other hand this implies the development of a peak state performance via mental focus, language, fysiology and attitude. Being able to handle “no”; developing perseverance, patience and passion (mental strength). Goal setting is another important aspect of our training and coaching. When done correctly, setting goals will have a positive impact on your employee’s attitude. That positive attitude will fan out in the effectiveness in cold calling, field sales, partner management and customer service. We offer this service in Dutch and English.
We offer this service in
Dutch, French, English and Spanish.
The Art of Cold Calling Customer Service
Takes care of your customer service. We handle, amongst other things:
- Telephone and email contact with the client
- Answering general questions
- Giving information on assortment, services and delivery conditions
- making sure the client knows about special conditions and product availability
- Taking orders via telephone and email
- informing the client on deviating delivery times and other details
We offer this Customer Service in French and Spanish.
The Art of Cold Calling Cold Call Helpdesk
Offers you the possibiliy to ask questions regarding cold calling. We will advise you on your questions to make sure your cold calling success increases. You can reach the Cold Call Helpdesk 24 hours a day, 7 days a week on 0031 26 3820619. We offer this service in Dutch and English.
Grow your Business
We believe it is important to be able to offer added value through the human voice at a time when many affairs be handled digitally.
The Art of Cold Calling 2016 | Web design service: Malcolm Cordova Studio Design